Delivery and payment
Free express delivery via GLS courier company with online tracking for orders over €70.
Shipping prices for orders up to €70 depending on the country of delivery:
- Slovakia
€4.50 - Czech Republic
€5.50 - Austria, Belgium, Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Luxembourg, Malta, Poland, Portugal, Slovenia, Spain and Sweden
€8.50
Dispatches within 1 business day after being accepted into our system.
We accept cash on delivery and payment cards VISA, VISA Debit, MasterCard, Discover, JCB, American Express and Apple Pay. For your security, all transactions are 100% encrypted.
Exchanges and returns
Item must be unused and in original packaging. Gift cards are non-refundable. As soon as you decide that you want to exchange or return the goods, please let us know. You have 14 days from the date of receipt of the order.
Just contact us at obchod@hairless.sk with your request, including the order number and whether you want an exchange or a refund.
After receiving and checking the goods, we will send you a notification email. Your refund will be processed and the credit will be automatically applied in the way you chose within 7 business days.
It may take some time for your refund to be officially sent. If you have not received a refund, contact us at the e-mail address obchod@hairless.sk.
Damaged orders
We only accept items that have arrived broken and unused. For this reason, contact us immediately after receiving the package. Write to us at obchod@hairless.sk. Please include your order number, a picture of the damaged item and let us know if you would like an exchange or refund.
Contact us
We are available on weekdays from 9:00 AM to 4:00 PM (GMT +1). Contact us by e-mail at obchod@hairless.sk or by phone. number +421 919 316 633.
We will be happy to help you with answers to the following topics:
- Information and questions about products
- Delivery, exchange and return
- Order tracking
- Processing orders
The correspondence address and seller in the Slovak Republic is the company Feel Good s.r.o., Tomášikova 23, 821 01 Bratislava, registered under ID number: 47022892